Convention Services Manager | Full Service Hotel | FORT MYERS, FL

Recruiting Partner: Matthew Forgione

North Fort Myers, Florida | Food & Beverage & Lodging | Not Remote | $78,000 to $83,000 | Job ID: 158572

Job Summary

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We are searching for a passionate and talented Hotel Convention Services Manager to join our team! If you have a passion for group events in a fast-paced and high-volume luxury hotel setting, then APPLY NOW!

Hotel Convention Services Manager Benefits:

Premium Health Benefit Package
BONUS
Paid Time Off
Growth and professional exposure
401K + Match
Tuition Reimbursement
Travel Perks

Hotel Convention Services Manager Requirements/Responsibilities:

Minimum of 6 years of Convention Services/ Catering hotel operations
4 year degree from an accredited university in Hotel and F&B Management, Hospitality, Catering/Event Sales or equivalent
Manage and execute the terms of the contract for the group/convention/program as outlined by the sales manager and per hotel standards
Maximize food, beverage, and auxiliary revenues by selling menus, themes, and experiences/activities
Create ways to further enrich the guest experience by continuously reviewing, implementing, and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
Proactively seek guest feedback and liaise with other departments when opportunities present, ensuring a seamless and elevated guest experience
Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
Proven ability to plan and organize events effectively, with an acute sense of detail

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 158572

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Matthew Forgione

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.