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As the IT Trainer, you will be responsible for designing and delivering technology training that drives user efficiency, enhances workflow, and supports the firm’s evolving software stack. You will work cross-functionally with IT, HR, and practice groups to ensure that our teams are confident and capable with the firm’s systems and tools.
Why Join Us:
We value innovation, inclusion, and professional development. You’ll join a team that supports continuous learning and believes in the power of technology to enhance legal work.
Key Responsibilities:
- Conduct training on core law firm technologies including Microsoft 365, iManage, and timekeeping systems
- Create easy-to-understand training materials and maintain a library of user resources
- Lead new hire IT orientation and offer ongoing learning opportunities
- Provide coaching sessions and follow-up support to users of varying skill levels
- Stay current on legal tech trends and assist in training related to new implementations or updates
Qualifications:
- Minimum 3 years of experience in a similar IT training role, preferably in a legal or professional services environment
- Expertise in Microsoft Office, document management systems (iManage preferred), and legal productivity tools
- Strong communication skills and a collaborative, service-oriented approach
- Experience with creating digital learning tools or e-learning content is a plus
- Ability to travel to multiple office locations
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 158128
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Antonio A. Soto