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We're seeking a licensed Insurance Customer Service Representative (CSR) who’s ready to make an impact by supporting our financial institution clients with professionalism and care. If you're passionate about insurance and building relationships, we want to hear from you. Bilingual candidates are a plus!
Why Join Us?
- Work with an energetic, knowledgeable team
- Access to continuing education and growth opportunities
- Collaborate with industry-leading partners
- Competitive hourly pay, benefits, and a supportive work culture
What You’ll Do:
- Act as a trusted resource for our financial institution clients
- Address client inquiries and provide tailored insurance solutions
- Clearly explain coverage, options, and benefits to clients
- Manage renewals, recommend next steps, and follow up
- Cross-sell and upsell where appropriate
- Maintain accurate records of customer interactions
- Assist with annual policy reviews and customized coverage proposals
- Work closely with senior team members to resolve complex needs
- Monitor key service metrics and ensure high satisfaction
What You Bring:
- Active insurance license (Property & Casualty required)
- 2+ years of insurance customer service or account management experience
- Excellent communication and relationship-building skills
- Strong organizational and time-management skills
- Confidence navigating insurance systems and documentation
- Passion for delivering excellent service and solving client needs
- Bilingual in English and Spanish is a plus
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 157806
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Adriane Oifoh