Director of Convention Services

Recruiting Partner: Justine Giampietro

Kissimmee, Florida | Food & Beverage & Lodging | Not Remote | $78,000 to $83,000 | Job ID: 158874

Job Summary

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Now Hiring: Director of Convention Services

Lead with purpose. Deliver unforgettable experiences.

An exciting opportunity awaits for an experienced and visionary Director of Convention Services to lead a high-performing team in delivering luxury-level events and seamless group experiences. This role requires a proactive leader who thrives in fast-paced environments, excels at collaboration, and is passionate about service excellence. If you're ready to drive innovation, elevate standards, and inspire a team, we want to hear from you.

What You Bring:

  • 4–7 years of experience in hotel convention services, catering, or operations.
  • 2–4 years of senior-level leadership experience managing a team in a convention or event services role.
  • Bachelor’s degree in Hospitality, Business Administration, or equivalent experience preferred.
  • Prior experience with Delphi and working in a luxury resort or high-end hospitality environment is a plus.
  • Strong organizational, decision-making, and problem-solving skills, with the ability to manage multiple priorities.
  • Excellent interpersonal and communication abilities, with a professional demeanor and appearance.
  • Flexibility to work varied shifts, including weekends and holidays.

Benefits Include:

  • Competitive salary with performance-based incentives
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holiday pay
  • Complimentary meals during shifts
  • Tuition reimbursement and ongoing professional development opportunities
  • Employee recognition programs and incentives
  • Discounted rates on travel and resort services
  • A positive, inclusive, and collaborative work culture

Ready to elevate every guest experience?

Apply now to make your mark as a leader in hospitality and service excellence.

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, gender, age, disability, or other protected status.

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 158874

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Justine Giampietro

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Justine Giampietro

Senior Recruiting Partner

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Justine Giampietro

Senior Recruiting Partner