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***RELOCATION TO MEXICO***
We’re looking for an experienced and compassionate Luxury Retreat Operations Manager to oversee the day-to-day operations of a wellness retreat center in Nayarit, Mexico. This role is ideal for someone organized, calm under pressure, and passionate about holistic healing practices. You’ll coordinate retreats, support facilitators, manage staff, and ensure a peaceful, high-quality experience for our guests.
Luxury Retreat Operations Manager Key Responsibilities
- Retreat Coordination: Organize retreat schedules, confirm facilitator availability, and ensure all sessions run smoothly
- Facility Oversight: Monitor the condition of the retreat space, supplies, and safety equipment
- Ceremony Support: Assist with opening and closing ceremonies, provide support during plant medicine sessions, and ensure a safe, nurturing space
- Staff Management: Recruit, train, and manage team members. Create staff schedules and maintain a positive, accountable work environment
- Guest Experience: Address guest needs and concerns, promote satisfaction, and maintain a welcoming environment
- Operations & Compliance: Keep records, manage documentation, and ensure compliance with safety and legal protocols related to plant medicine
- Problem-Solving: Maintain open communication with staff and guests, and proactively address any issues that arise
Luxury Retreat Operations Manager Qualifications
- Experience managing operations for a team of 20+ people and/or in hospitality or wellness retreats
- Fluent in English, bilingual in Spanish is a plus
- Excellent organizational and multitasking abilities
- Strong interpersonal and communication skills
- Familiarity with plant medicine (e.g., psilocybin, MDMA) is a strong plus
- Ability to maintain a grounded, calm, and supportive presence
- Based locally or within commuting distance of La Cruz/Sayulita
- Professional presentation and commitment to a peaceful retreat environment
Luxury Retreat Operations Manager Benefits
- Be part of a meaningful, healing-focused organization
- Work in a serene and supportive atmosphere
- Opportunity for career growth and leadership
- Competitive pay with room for advancement
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 157750
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Brooke Sanchez