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We are seeking a dedicated and experienced Intake Receptionist to join our Houston office. This role is fully onsite and requires a candidate with exceptional communication skills, professionalism, and attention to detail.
Key Responsibilities:
- Serve as the first point of contact for potential clients, assessing and directing intake calls.
- Manage new and existing client inquiries, ensuring a seamless intake process.
- Provide backup receptionist support for the firm, including a separate AI office.
- Greet and assist clients and guests, setting up conference rooms for meetings.
- Maintain an organized and professional office environment.
- Assist with various office and administrative tasks, including supply ordering and vendor coordination.
Qualifications & Skills:
- Bilingual (Spanish/English) – Required
- Minimum 2 years of experience in a civil law firm, preferably in plaintiff personal injury.
- Strong verbal and written communication skills, with excellent grammar and attention to detail.
- Ability to multitask, prioritize, and complete assignments efficiently in a fast-paced environment.
- Team-oriented mindset with the ability to work independently and maintain professionalism.
- Proficiency in Office 365 (Word, Outlook, Excel) and familiarity with Filevine is a plus.
- Previous receptionist experience with heavy phone call activity is highly preferred.
- High school diploma required; additional legal or administrative training is a plus.
- Availability for occasional overtime and weekend work as needed.
Join our team and be part of a firm dedicated to making a difference for clients nationwide. Apply today!
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 157178
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Sinead Tierney