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We are an established casual dining restaurant group committed to delivering exceptional guest experiences in a fun and welcoming atmosphere. We are looking for passionate and driven Front-of-House Managers to join our leadership team and play a key role in ensuring outstanding service, strong team performance, and smooth daily operations.
Position Summary:
As a FOH Manager, you will be responsible for overseeing guest service, team development, and operational excellence while upholding our brand’s high standards. You will be a hands-on leader, setting the tone for service, fostering a positive work culture, and driving guest satisfaction.
Key Responsibilities:
- Lead, train, and mentor the FOH team, ensuring seamless operations and exceptional service.
- Uphold company service standards while fostering a warm, welcoming atmosphere.
- Manage guest relations, proactively addressing concerns to ensure satisfaction.
- Oversee staff scheduling, training, and performance management.
- Support daily operations, including floor management and ensuring service efficiency.
- Work closely with the BOH team to maintain smooth coordination between front and back of house.
- Maintain cleanliness and organization of the dining room, bar, and entry areas.
- Assist with financial oversight, including labor management and cost controls.
What We’re Looking For:
- Passionate, tough-minded, problem solvers who thrive in a fast-paced environment.
- 2+ years of experience as a FOH Manager in a casual dining environment.
- A guest-first mentality with a passion for hospitality.
- Strong leadership and communication skills to inspire and develop teams.
- Experience with POS systems, scheduling, and team management tools.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
5-Day work weeks, with many on 4-day work weeks based on restaurant performance
- Hourly rate boost for assistants – up to $2.50 per hour based on KPI achievement
- Performance-based bonus paid every period (13 periods per year)
- Health Care – BC/BS coverage
- Short & Long-Term Disability – Paid by the company
- 1x Life Insurance Policy – Paid by the company
- PTO:
- 2 weeks per year to start
- 3 weeks after 5 years
- 4 weeks after 10 years
- 401(k) with a 33% match, up to 3%
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 156973
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Steve Corrier