National Account Manager – Floor & Decor

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Our client, a key player in the home improvement industry, is seeking a proactive and results-driven National Account Manager to manage and grow relationships with major retail partners such as Floor & Decor and Home Depot. This full-time hybrid role requires extensive experience in merchandising, product placement, and retail operations, ensuring that products are effectively positioned in-store for maximum sales impact. The ideal candidate will have strong account management experience combined with a deep understanding of in-store merchandising processes. You will collaborate with product development teams, lead in-store resets, and ensure that product strategies are executed flawlessly across key retail accounts.

National Account Manager Responsibilities:

• Manage and develop key retail accounts (Floor & Decor, Home Depot), ensuring business growth, product placement, and customer satisfaction.
• Lead in-store merchandising efforts, conducting store walks, managing resets, and ensuring products are well-positioned for maximum impact.
• Collaborate with product development managers (PDMs) and retail merchants to introduce new products and refine current offerings based on store needs.
• Develop and execute market analysis to inform product strategy, ensuring the right products and designs are in the right locations.
• Drive product presentations and promotions, engaging with key retail clients to promote sales and product knowledge.
• Track POS data, analyze sales performance, and conduct competitive shop assessments to inform retail strategies and adjust as necessary.
• Represent the company professionally in all dealings with clients and stakeholders, ensuring high levels of service and customer satisfaction.
• Act as the main point of contact for retail partners, managing day-to-day operations, addressing issues promptly, and ensuring product availability and visibility.

National Account Manager Qualifications:

• Proven experience in retail account management with a strong background in merchandising, especially with key retail partners like Home Depot and Floor & Decor.
• In-depth knowledge of in-store processes including product placement, store resets, and merchandising execution.
• Strong experience in new product development, working with cross-functional teams to introduce new products to market.
• Excellent communication, interpersonal, and presentation skills, with the ability to build strong relationships with retail merchants and internal teams.
• Analytical mindset with the ability to interpret sales data, track performance, and make data-driven decisions.
• Experience in the home improvement, furniture, or plumbing industries, as well as familiarity with e-commerce and online retail strategies.
• Flexibility to adapt to evolving retail strategies and growing business needs.

National Account Manager Benefits and Compensation:

• Health/dental/vision/PTO
• Base salary + bonus potential
• Entrepreneurial, fast-moving culture
• Growth opportunities

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 156878

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Nadine Duerr

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