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We are looking for a highly skilled Senior Commercial Account Manager to join our growing commercial lines agency. This role is responsible for managing renewals, advocating for clients, and retaining business accounts. General Liability (GL), Commercial Property, Auto, and Workers’ Compensation.
Senior Commercial Lines Account Manager – What You Will Do:
- Manage 100–120 annual commercial renewal accounts, including General Liability, Property, Auto, and various ancillary lines, with a focus on Workers' Compensation.
- Lead virtual client meetings to present renewal strategies, discuss policy options, and resolve complex coverage inquiries.
- Identify cross-selling opportunities for key products such as EPLI, Cyber, and Umbrella policies to strengthen clients’ risk management programs.
- Collaborate with 5–7 carriers per renewal to negotiate competitive rates and secure optimal coverage.
- Provide mentorship to junior team members on best practices for underwriting, renewals, and client relationship management.
- Oversee all aspects of policy endorsements, billing resolutions, and compliance documentation to maintain seamless service delivery.
Senior Commercial Lines Account Manager – What You Bring:
- 5+ years of commercial lines account management experience, with deep knowledge of General Liability, Property, and Auto coverage.
- Active California Department of Insurance (DOI) License (required).
- Exceptional communication skills with the ability to clearly explain complex insurance concepts to clients.
- Mastery of AMS360 or similar agency management systems (training available as needed).
- Proven track record of staying organized and delivering excellent results while managing a high-volume renewal portfolio.
- Strong problem-solving skills, particularly with escalated service issues and billing disputes.
- Bonus points if you have experience with EPLI and Cyber coverage.
Senior Commercial Lines Account Manager – Why Join Us:
- Work alongside a team that values your expertise and supports your career growth.
- Take ownership of a diverse and engaging book of business with established client relationships.
- Utilize your talents to guide, mentor, and elevate the next generation of account management professionals.
- Gain exposure to a wide range of carriers and products while delivering customized solutions that matter.
- Competitive compensation, full benefits, and ongoing professional development.
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At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 155230
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MarQ Youngblood