Senior Commercial Account Manager

To Apply for this Job Click Here

We are looking for a highly skilled Senior Commercial Account Manager to join our growing commercial lines agency. This role is responsible for managing renewals, advocating for clients, and retaining business accounts. General Liability (GL), Commercial Property, Auto, and Workers’ Compensation.

Senior Commercial Account Manager Responsibilities:

• Manage 100–120 annual renewal accounts across GL, Property, Auto, and ancillary lines, with an emphasis on Workers' Compensation renewals
• Lead virtual client meetings to present renewal options, negotiate terms, and address complex coverage questions
• Cross-sell and add policies such as EPLI, Cyber, or Umbrella to mitigate clients' risk exposure
• Market accounts to 5–7 carriers per renewal to secure competitive terms for core lines using industry relationships
• Mentor junior staff on underwriting negotiations, renewal best practices, and client management
• Oversee policy endorsements, billing disputes, and compliance documentation, ensuring operational excellence

Senior Commercial Account Manager Requirements:

• 5+ years of experience in commercial lines account management (with expertise in GL, Property, and Auto)
• Active CA DOI license (required)
• Proven ability to communicate complex coverage details effectively to clients
• Mastery of AMS360 or similar agency management systems (training provided for updates)
• Strong organizational skills with a demonstrated ability to manage high-volume renewals
• Excellent client service skills, with the ability to resolve escalated inquiries and disputes tactfully
• Experience with EPLI and Cyber coverage is a plus

Senior Account Manager Benefits:

• Become a trusted advisor to local businesses while mentoring a collaborative team
• Access leadership opportunities and specialized training in emerging lines such as Cyber and EPLI
• Enjoy a supportive, fast-paced office environment focused on innovation and maintaining a healthy work-life balance
• Receive a competitive salary with performance-based incentives
• Comprehensive benefits, including health, dental, and vision insurance
• Opportunities for remote work and flexible scheduling to maintain a balanced lifestyle

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 155196

#post

Todd Ringland

To Apply for this Job Click Here