Director of Convention Services

Recruiting Partner: Dallas McRae

New Orleans, Louisiana | Food & Beverage & Lodging | Not Remote | $125,000 to $138,000 | Job ID: 158595

Job Summary

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Relocate to Dallas, TX and Join Our Luxury Hotel as Director of Convention Services!

We're inviting a driven and visionary leader to step into the role of Director of Convention Services at our distinguished luxury hotel—a cornerstone of Dallas’s premier hospitality landscape. Renowned for hosting major events and elite gatherings, our property offers the perfect setting for an accomplished professional to elevate both guest experiences and business performance.

As the Director, you'll lead the convention and catering teams, orchestrating high-end functions with precision while championing excellence in operations and maximizing revenue. If you're an expert in managing large-scale luxury events and thrive in a fast-paced, service-driven environment, we’d love to connect.

What You’ll Do:

  • Review and authorize group sales transitions, ensuring all event details are accurately captured and flawlessly handed off.
  • Delegate meetings, conferences, and special events to team members to optimize service delivery and profitability.
  • Personally manage key VIP programs and citywide conventions when needed.
  • Guarantee that detailed group resumes are prepared and distributed well ahead of arrivals, in line with property standards and timelines.
  • Facilitate weekly strategy meetings to discuss upcoming events, address potential challenges, and ensure smooth execution across departments.
  • Maintain and refine departmental standards, streamlining processes for optimal efficiency and guest satisfaction.
  • Position the hotel as the go-to venue for both corporate and social functions in the Dallas market.
  • Lead the development and implementation of a forward-thinking strategy that aligns with business goals and market demand.

What You Bring:

  • A minimum of 5 years in a leadership role within convention services at a luxury or high-volume hotel or resort.
  • Expertise in coordinating intricate programs involving multiple teams and shifting priorities.
  • Bachelor's degree in hospitality, business, or equivalent luxury experience is preferred.
  • A proven ability to lead, develop, and retain a high-performing team under pressure.
  • Advanced skills in client relations, negotiation, and strategic planning.
  • Impeccable attention to detail and a strong operational mindset.
  • Outstanding communication skills capable of influencing all levels of the organization.
  • Proficiency in Microsoft Office; familiarity with FDC or similar event planning software is a plus.

What We Offer:

  • Full suite of health benefits including medical, dental, and vision.
  • Paid time off and robust financial benefits including 401(K) match, HSA/FSA options.
  • Access to a wide range of voluntary benefits like life insurance, accident coverage, legal services, pet insurance, and more.
  • Special discounts on dining, spa treatments, retail, and golf.
  • Employee support programs including EAP, emergency travel assistance, and adoption resources.
  • Relocation assistance to Dallas, TX included!

Be part of something extraordinary—where your leadership shapes unforgettable moments and your vision sets the standard. Apply now and take the next step in your career with us in Dallas!

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 158595

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Dallas McRae

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Goodwin Recruiting