Industry News
How to Terminate With Compassion and Kindness: Terminating Is Never Easy, But It Can Be Done Humanely
With COVID-19, companies are needing to let go of staff as a reaction to the decrease in their business. Some are being transparent and explaining the reasoning, while others are being disrespectful. In the past week, I have heard too many firsthand stories of how employees were terminated improperly. In one case, a candidate was…
Hospitality Managers: 4 Ways to Position Yourself Ahead of the Pack As Companies Begin to Rehire
The past two months have been exceedingly difficult for the hospitality industry. COVID-19-related closures have pushed thousands of qualified hospitality managers out of their careers and into a state of uncertainty. Now, as states across the country are beginning to lift their restrictions, our ever-resilient industry is preparing to go back to work. Amid cautious…
What Is the Difference Between Strategy and Tactics?
You often hear the words ‘strategy’ and ‘tactics’ tossed around, but what really is the difference? Strategy describes the destination and an overview of the map to get there, and tactics are the specific directions and actions you need to take along the road. Robert Filek said, “Strategy without process is little more than a…
What Employees Want – Perspective While Rebuilding and Reopening
These are crazy and stressful times. As we look to the future during what could potentially be a long phase of rebuilding, restructuring, and reopening, it is time to start looking for those rock-solid team members who will be dedicated, loyal, professional, and uphold standards to solidify your brand. Sure, there are plenty of unemployed…
4 Recruiting Tips for HR Professionals in This New Era
Whether your title has the long-standing and traditional “Human Resources” in it, or the more recently trending “people,” culture, development, and almost anything in between, we all know it’s about establishing and maintaining culture and relationships. Titles are titles, but the “how” of reaching the goals is the part that causes stress and sleepless nights…
The Need for HR Departments to Pivot Due to COVID-19
As the writer Jeff Goins has so famously stated, “Pivoting is not Plan B, it’s part of the process.” The COVID-19 crisis has placed intense pressure on Human Resources departments. Beyond the standard demands of recruitment, arranging and executing performance reviews, overseeing benefits, staff development, managing corporate-wide compensation, regulatory compliance, and the host of associated…
Restaurants, Resiliency, and Lessons From Our Past
It has been said that there are two very distinct types of people in this world — individuals who are restaurant folks and those who are not. Some have started as busboys and dishwashers and have turned into giants of the industry. Some have worked the many counters behind the Golden Arches and deemed their…
Remote Interviewing: The Silver Lining
Although recent business trends in industries, ranging from hospitality to senior living, show traffic declines of 50% or more, recruiting top talent continues to be a top priority across multiple sectors. Not only does ongoing recruitment allow talent upgrade opportunities during a tough operating environment, but it also ensures that with an over-abundance of qualified…
4 Ways to Be Resilient in Uncertain Times
With everything going on in the world, it may be hard to keep a positive mental attitude or find a silver lining for circumstances out of anyone’s control. COVID-19 has had such an impact on so many industries and households. In our efforts to keep moving forward, it is extremely important to be resilient. Recognizing…
Positive Input, Positive Thoughts, and Positive Actions Create Positive Results
This is one of the most challenging times the world has ever known. Wars between nations are devastating because of human loss. Still, nothing in more than a century has impacted global economies the way this pandemic and the reactions to it have. On the contrary, wars have usually jump-started the US economy. And that’s because we, as…
